Webhook Integration Failures
Debug webhook delivery issues and payload errors
webhookintegration failureapi errorpayload delivery
Webhook failures occur when TalentScreen cannot deliver result data to your endpoint.
Common Causes
Endpoint URL is unreachable or returns non-2xx status. Request timeout (endpoint takes over 10 seconds to respond). SSL certificate issues. Payload rejected due to schema mismatch.
Debugging
Check webhook logs in Settings > Integrations > Webhook History. Verify your endpoint is publicly accessible and responds within 10 seconds. Test with webhook.site to inspect payloads.
Failed webhooks are retried 3 times with exponential backoff. After 3 failures, manual retry or support intervention is required.
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