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500: Grading Failed

An error occurred while grading your exam. We're investigating.

500grading failedscoring errorassessment error

Your exam submission was received but grading encountered an error. Our team has been notified and will process your submission manually if needed.

Common Causes

Malformed answer data AI grading service timeout Unsupported question format Database write failure

Resolution Steps

1

Confirm submission

Check your email for submission confirmation

2

Wait for manual review

Our team will grade your exam manually if auto-grading failed

3

Check results later

Results may take longer than usual to appear

4

Contact support

Reach out if results don't appear within 24 hours

Still need help? Your submission is safe. Contact support for status updates.

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